Control Room - CCTV Operator – Great Shelford – Cambridge

Who We Are:

Dardan Security is a people focused, privately owned specialist security company. We choose our employees carefully and value them. We know that our people are our greatest asset and as such we invest in their development.
Over the years Dardan has enjoyed strong organic growth by partnering with only quality clients who wish to join us on our journey; those that truly appreciate security as an investment provision, not just as a commodity requirement. As a result, our clients are diverse, many are household names across Aviation, Critical National Infrastructure, Oil and Gas, Education, Healthcare, Retail, Blue Chip and Corporate.
A career with us means joining the top 5% of all SIA security providers within the UK and a company listed as Infologue’s “One to Watch”.
The Opportunity:
A challenging and exciting new opportunity has opened up for a CCTV Operator at our Head Office in Great Shelford, Cambridge. The control room is the epicenter of our business managing everything from call offs, sickness, monitoring and responding to CCTV systems, reporting, staff welfare checks, providing telephone and email support for the business and clients. You will support both our static and mobile business reporting to the Control Room Shift Manager. You will also build strong relationships with the resourcing team looking to fill gaps and find solutions to rostering gaps.
The role offers excellent opportunities for development and progression and the successful candidate will undergo full training prior to undertaking the role.
What we need from you:
  • SIA licence (CCTV or DS)
  • Flexibility around working hours
  • Excellent verbal and written communication skills
  • High level of customer service experience or great people skills
  • Experience using IT systems to record information and confidence using Microsoft Office
  • Strong decision-making skills with the ability to work off your own initiative
Desirable skills:
  • Industry experience or previous CCTV experience
  • Familiarity with Peoplehours and Immix Systems
What we can offer you:
  • £9.50 per hour dependant on experience, double time on bank holidays
  • 42 contracted hours with a great office located next to Shelford train station, free tea and coffee
  • Shifts across nights, days and weekends
  • GP Services 24/7 for you and your family
  • Medical Specialist Professional guidance
  • Health Info & Assessments
  • Payslips portal, accessible anytime, online plus a free service that allows staff to monitor pay and pension plan
  • Membership discounts at over 2,500 gyms
  • Discounts and special offers on hundreds of well-known brands, including Argos, Currys, Debenhams, House of Fraser, John Lewis, Marks and Spencer, Nike, Pizza Hut, Sainsburys, Starbucks and Tesco, Health Cash Plan along with various insurance covers
  • Easy and immediate access to counselling support
  • Contributory pension scheme
  • Retention bonus (subject to T&Cs) £100 after 12 months service
  • Holiday entitlement
We want to hear from you, we are an open and responsive team invested in finding the right candidate so please feel free to reach out to to ask questions, discuss or simply drop over your profile.
Due to the nature of the Company’s business your role will be site based. It is a condition of your employment that the Company reserves the right to vary your working hours, duties and location of duties to meet the need of the business at any time. If there is a change in your current place of work the Company will inform you with as much reasonable notice as is possible of any changes.
Dardan Security are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.