Contracts Manager (Operations Manager) HR008 - Aberdeen – Aviation

Who We Are:

Dardan is a people focused, privately owned specialist security company. We choose our employees carefully and value them. We know that our people are our greatest asset and as such we invest in their development.

Over the years Dardan has enjoyed strong organic growth by partnering with only quality clients who wish to join us on our journey; those that truly appreciate security as an investment provision, not just as a commodity requirement. As a result, our clients are diverse, many are household names across Aviation, Critical National Infrastructure, Oil and Gas, Education, Healthcare, Retail, Blue Chip and Corporate.

A career with us means joining the top 5% of all SIA security providers within the UK and a company listed as Infologue’s “One to Watch”.

The Opportunity:

A challenging and exciting new senior role has been created to exclusively serve one of our biggest, most valuable historic clients. This is a truly unique opportunity for the right person to move into the security industry and gain invaluable skills and training. This would include a commitment from Dardan to pay for your security licence, upskill you in an aviation security setting, training in drug and alcohol testing, explosive devices and x-ray. Dardan are willing to offer full training for the right candidate, do not discount the value of the experience you can bring to this role.

You will lead over 25 staff with direct line management responsibility for 3 Senior Supervisors. We are also offering the opportunity to recruit a Contracts Support Manager to build your team. This is a historic, flagship client and a leader in industrial aviation and we expect anyone in the role to recognise the value of this existing relationship but also the opportunity to make your own impact, act with autonomy and drive continuous improvement. The customer and relationships you build are crucial to building trust, integrity and reputation to deliver a service that exceeds expectation – we want a Contracts Manager that values these skills as much as we do.

What we need from you:

  • Demonstrable and effective line leadership experience of staff
  • Expert in client management, customer service, communications and relationship management
  • Experience driving high standards in relation to policy and procedure
  • Expertise in training or teaching
  • Proven rota, rostering skills to meet demand
  • An ability to use management information to monitor efficiency and continuously improve service
  • Excellent communication skills across multiple levels of hierarchy and departments
  • A customer services driven mind set
  • An ability to give and take feedback in a challenging, fast paced industrial environment
  • Computer Literate and confident using Microsoft Office
  • Full UK Driving Licence
  • A desire to learn something new and pass mandatory training for this role

What we can offer you:

  • A competitive base salary of £35-£40,000 – open to negation for the right candidate
  • Regularity of working hours – 45hrs per week
  • GP Services 24/7 for you and your family
  • Medical Specialist Professional guidance
  • Health Info & Assessments
  • Payslips portal, accessible anytime, online plus a free service that allows staff to monitor pay and pension plan
  • Membership discounts at over 2,500 gyms
  • Discounts and special offers on hundreds of well-known brands, including Argos, Currys, Debenhams, House of Fraser, John Lewis, Marks and Spencer, Nike, Pizza Hut, Sainsburys, Starbucks and Tesco, Health Cash Plan along with various insurance covers
  • Easy and immediate access to counselling support
  • Contributory pension scheme
  • Holiday entitlement – 28 days per holiday year

Dardan Security are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We want to hear from you, we are an open and responsive team invested in finding the right candidate so please feel free to reach out to victoria.barry-woods@dardansecurity.co.uk to ask questions, discuss or simply drop over your profile.